Welcome to Urban Massage!
We are pleased to provide quality massage therapy to clients in downtown Grand Rapids. We can’t wait to meet you, please feel free to read a bit about our staff and review our services.
MARCH MEMBER ONLY SPECIAL (valid March 1-31)
Receive an additional $5 off your membership price when you come in for two or more massages in March!
When: March 22,2014 @ 5pm
What: Couples Massage Class / $10 per person
Bring your favorite person with you and learn some basic massage techniques to help relieve stress in your life.
*Limit of 3 couples per class.
Email Brianna at firstname.lastname@example.org to reserve your spot today!
URBAN MASSAGE POLICY
Mobile Massage Policy
We provide mobile massage for businesses, events and parties. If you are staying at a hotel in the area and would like a massage therapist to come to you, we must be contacted by the hotel staff on your behalf. Hotel pricing varies depending on the location. We do not provide in-home mobile massage. If you have a documented medical condition that shows you need a therapist to come to you, please submit your request to us in writing at email@example.com.
*NEW Credit Card Required to Book an Appointment (Effective March 1, 2014)
Starting March 1, 2014, a valid credit card will be required to book an appointment. You may pay for your appointment with check or cash when you come to the office. The credit card is used to hold the appointment time.
Cancellation/No Show Policy
We understand that appointments need to be rescheduled occasionally. Urban Massage does not charge a cancellation fee. If you find that you need to cancel your scheduled massage session, please notify us within 24 hours of your appointment time. If Urban Massage is not notified, and you do not show up for your appointment, your account will be charged a $20 non-refundable no-show fee. Thank you for your consideration.
All services purchased online and in office are final after 30 days from the purchase date. Gift certificate purchases expire 5 years from date of purchase. For a refund, please call 616.843.0730.
Gift Certificates, Series, Packages or Memberships that have already been partially or fully redeemed for services will NOT be refunded.
A Note about Deals
Monthly Massage Members receive the most discounts, however we occasionally send out promotional emails or have exclusive Facebook deals.
Receive Promotional Emails: Request to be added to our email list by emailing us at firstname.lastname@example.org.
Like Us on Facebook: Click the link below.
The front page of our website should provide you with all the basic information you need. If you see something that is missing or needs to be updated, please email us at email@example.com so we can correct the problem.