Full Charge Cancellation Policy
Please cancel or reschedule your appointment by 8pm the night before your scheduled appointment time. When scheduling an appointment at Urban Massage you are reserving our massage therapists time, and we will hold that appointment time for you unless requested otherwise.To avoid being charged the full price of your massage service, please let us know if your schedule changes in a timely manner.
A valid credit card or gift card number is required to reserve an appointment time at Urban Massage. We do not charge the card until after you have received your massage service.
How do I cancel or reschedule my appointment?
Please cancel or reschedule your appointment by 8pm the night before your scheduled appointment time. Include your full name and the date and time of the appointment you wish to cancel or reschedule.
- Email Us firstname.lastname@example.org
- Text Us 616.843.0730
- Call Us 616.843.0730